Jun
20
- Katja Glass
- 20/Jun/2011 08:00
For efficient working more and more supporting tools like SAS macro systems or graphical tools are bought or developed. But how "good" or "bad" a system is depends on the users. Will the system support the users in their work flow? Will it be more efficient than the established processes? Will the system get accepted? So how to make our users happy to support our systems?